Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. (1) GRAND PRIZE: A trip to LA to tour the Sony Pictures Animation Studio
  • Coach airfare for 2 from the winner's home area to Los Angeles
  • Ground transportation from airport to hotel
  • Two night hotel accommodations for 2 in Beverly Hills
  • $250 travel stipend

(3) RUNNER UP PRIZES:

(1) The Music Lovers Bundle
  • Sony NW-ZX300/S Walkman® ZX Series
  • Sony MDR-XB950B1 EXTRA BASS Wireless Headphones
  • Sony SRS-XB31 EXTRA BASS Portable BLUETOOTH® Speaker
  • Sony GTK-XB90 High-Power Portable Audio System with BLUETOOTH®

(1) The Savvy Tech Bundle
  • Sony XBR65X900F Series 65" 4k Ultra HD Smart TV
  • Sony UBP-X800 Series Blu-ray Player
  • Sony HT-Z9F 3.1ch Dolby Atmos®/DTS:X Soundbar with Wi-Fi/BLUETOOTH®

(1) The Gamer Bundle
  • XBR55X900F LED|4K Ultra HD|Smart TV (Android TV)
  • Resident Evil 2
  • Kingdom Hearts 3
  • Far Cry: New Dawn
  • PlayStation VR headset
  • 1TB Playstation 4 Pro system
  • $250 in PlayStation store codes

INSTANT WIN PRIZES:
  • (2,000) PlayStation Store Codes
  • (100) Sony Rewards Baseball Caps
  • (10) White Boy Rick Blu-ray movies
  • (10) The Equalizer 2 Blu-ray movies
  • (10) Venom Blu-ray movies
  • (10) Spider-Man Into the Spider-Verse Movie Posters
  • (10) Men in Black: International Movie Posters
  • (5) Sony SRS-XB31 EXTRA BASS Portable BLUETOOTH® Speakers
  • (5) DualShock®4 Wireless Controllers for PlayStation4
  • (3) Limited Edition PlayStation4 Pro system
  • (5) Resident Evil
  • (5) Far Cry: New Dawn
  • (5) Kingdom Hearts 3
  • (3) Sony MDR-XB950B1 EXTRA BASS Wireless Headphones
  • (3) Alpha Cameras - ILCE6500/B
  • (1) Xperia® XZ3 smartphone and pair of Xperia® Ear Duo headphones
  • (1) Spider-Man: Into the Spider Verse portable BLUETOOTH® speaker & charger

*Must be 18 years old or older to participate in this promotion, subject to Terms and Conditions See the Official Rules for complete details.
Q. How many times can I enter the promotion?
A. You may receive one (1) sweepstakes entry and one (1) instant win game play per day 5/17/19-6/24/19. Users can earn bonus sweepstakes entries through the 4 methods provided: Facebook referrals, Twitter referrals, email referrals, and Sony Rewards app download.

See the Official Rules for more information on how to enter.
Q. Do I need to be a Sony Rewards Member to register?
A. You don't need to be a Sony Rewards member to register for Sony Rewards Launch Party Giveaway. If you're not currently a member of Sony Rewards, signing up for this promotion will automatically sign you up as a new member.

Upon returning to the Sony Rewards mobile app or website, you can log in by simply entering the email you registered with and hitting the "Login" button.

Learn more about membership at sonyrewards.com.
Q. How many prizes could I win?
A. There is a limit of one instant prize and one sweepstakes prize per person/per email.
Q. I won the instant win game, but never received an email with more details. What should I do?
A. To make sure you get emails, add customercare@e.helloworldmail.com to your address book. Fill out the form below to let us know you didn't receive your win email.
Q. How will I know if I'm the big sweepstakes winner?
A. The grand prize drawing will be held on or around 6/26/19. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://sonyrewards.promo.eprize.com/launchparty/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I'm having technical issues. What should I do?
A. Try these troubleshooting tips:
1) Check to be sure that you're using the latest version of your browser
2) Check your browser preferences and be sure JavaScript is enabled
3) Clear your browser's cache and cookies
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. Why can't I use my P.O. Box address to claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes and provides us a place to safely send any physical prizes you've won.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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