Ghostbusters: Frozen Empire

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?

SWEEPSTAKES GRAND PRIZE.

Paranormal Prize Pack: Sony 65 Class (64.5" diag.) BRAVIA XR^™ X90 4K% HDR Full Array LED TV, PlayStation^®5 console, 5.1.2ch Dolby Atmos Soundbar, 4K Ultra HD Blu-ray Player, $50 PlayStation^™Store Code, Signed Ghostbusters movie poster by various cast & filmmakers, Ghostbusters Spengler’s Neutrona Wand, Funko PoP! Ghostbusters: Afterlife Mini Puft with Lighter

INSTANT WIN PRIZES

Ghostbusters Movie Poster
Ghostbusters Spengler’s Neutrona Wand
Funko PoP! Ghostbusters: Afterlife Mini Puft with Lighter
Funko PoP! Ghostbusters: Afterlife Lucky
Funko PoP! Ghostbusters: Afterlife Mini Puft Cracker
Funko PoP! Ghostbusters: Afterlife Muncher
Funko PoP! Ghostbusters: Afterlife Phoebe
Funko PoP! Ghostbusters: Afterlife ECTO-1 with Trevor
Funko PoP! Ghostbusters: Afterlife Podcast
Signed Ghostbusters movie poster by various cast & filmmakers
WH-1000XM4 Wireless Noise Cancelling Headphones
XB13 EXTRA BASS^™ Portable Wireless Speaker
$25 Regal Gift Card
25 Sony Rewards Points
500 Sony Rewards Points
1,000 Sony Rewards Points
$10 PlayStation^™Store Code
$20 PlayStation^™Store Code

See the Official Rules for complete details.

How many times can I enter the promotion?

You can earn one (1) sweepstakes entry and one (1) instant win game play per day 03/12/24-04/30/24. You can earn bonus sweepstakes entries through these methods: watching the Trailer on this site, checking out the Sony Rewards site, uploading your movie ticket purchase to the Sony Rewards app, and providing a referral via Facebook, Twitter, or Email via the links on this site.

You will only be awarded with 10 bonus entries for watching a Movie Trailer and may only complete this action 1 time during the Promotion Period; 10 bonus entries for linking your Sony Rewards and Movies Anywhere accounts 1 time; 10 bonus entries for clicking to the Sony Rewards site; 30 bonus entries for uploading a movie ticket 1 time; and sharing via email, Facebook or Twitter will award 10 bonus entries; allowing you to receive up to 90 additional entries. See the Official Rules for more information on limiting information.

Do I need to be a Sony Rewards Member to register?

You don't need to be a Sony Rewards member to register for [promo name]. If you're not currently a member of Sony Rewards, signing up for this promotion will automatically sign you up as a new member.

Upon returning to the Sony Rewards mobile app or website, you can log in by simply entering the email you registered with and hitting the "LOGIN" button.

Learn more about membership at rewards.sony.com.

How many prizes could I win?

There is a limit of one instant prize and one sweepstakes prize per person/per email.

How do I play the instant win game?

Follow the on-screen instructions, on the game page, to find out if you won.

I won the instant win game, but never received an email with more details. What should I do?

Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.

How will I know if I'm the big sweepstakes winner?

The grand prize drawing will be held on or around 5/14/24. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.

I got a message that I've already entered today, but I haven't. What should I do?

Make sure you are visiting https://sonyrewards.promo.eprize.com/ghostbustersfrozenempire/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.

I think I’m having technical issues. What should I do?

Try these troubleshooting tips:

Check to be sure that you're using the latest version of your browser
Check your browser preferences and be sure JavaScript is enabledr
Clear your browser's cache and cookies

I have recently moved or updated my email address. Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.

What are browser cookies… and how do I enable them?

Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies".

Why can't I use my P.O. Box address to register or claim my prize?

A Your home address allows us to identify your residence for eligibility purposes.